Office trunking and twin sockets in a commercial fit-out tested by CJA Electrical

Fixed wire testing for offices, retail units, and small workshops in Gillingham. Commercial EICRs sit on a longer cycle than domestic — typically five years for low-risk premises, three for industrial, one for higher-risk environments — and are referenced in IET Guidance Note 3 rather than the residential PRS regulations. The certificate is what insurers ask for at policy renewal and what Medway Council expects to see if a complaint or incident triggers an inspection.

What Commercial EICR actually is

The technical name for what most Gillingham commercial clients call “fixed wire testing” is a periodic EICR — Electrical Installation Condition Report — to BS 7671. It documents the condition of the building’s permanent electrical installation at a specific point in time and identifies any departures from the current wiring regulations. The point of the document is twofold. First, it’s the duty-holder’s primary evidence of compliance with the Electricity at Work Regulations 1989. Second, it’s a maintenance planning tool — the C2 and C3 observations form the punchlist of work the building needs over the next inspection cycle to stay compliant.

When you need Commercial EICR in Gillingham

The standard inspection cycle for commercial premises follows IET Guidance Note 3. For most Gillingham offices, retail units, and small workshops that’s five years. Industrial premises, educational buildings, and laboratories typically run on a three-year cycle. Higher-risk environments — cinemas, theatres, swimming pools, petrol stations, places of public assembly — sit on annual inspection. Beyond the periodic cycle, an EICR is commissioned at change of occupancy (new tenant taking over a unit), after major refurbishment, after a known fault or insurance claim, and on insurance request at policy renewal. We’ve also done a few in Gillingham where a sale is in progress and the buyer’s surveyor has flagged the electrics for further investigation.

Modern RCBO consumer unit after a satisfactory EICR
Modern RCBO consumer unit after a satisfactory EICR

Standards and what compliance looks like

Fixed wire testing is governed by BS 7671 — the IET Wiring Regulations — which sets the technical requirements for what gets tested and to what tolerances. The legal duty to actually do the testing comes from the Electricity at Work Regulations 1989, specifically Regulation 4(2) (maintenance of electrical systems to prevent danger) and Regulation 16 (employer’s duty to ensure competent persons do the work). The inspection criteria, frequency guidance, and the format of the written report all follow IET Guidance Note 3. Medway Council and the HSE both reference Guidance Note 3 in their compliance expectations for commercial premises.

Testing schedule and remedials

Each circuit is tested in turn. Dead testing — with the circuit isolated — covers continuity of protective and bonding conductors, insulation resistance, polarity, and (for ring finals) ring continuity. Live testing — with the supply restored — covers earth fault loop impedance, prospective fault current, and RCD operating times. Every measurement is recorded on a schedule of test results and lodged with the certificate. Findings are recorded against observation codes (C1, C2, C3, FI) with a note against each. The summary on the front of the certificate gives an overall verdict — satisfactory or unsatisfactory — based on whether any C1 or C2 observations are present. C3 observations alone don’t make a report unsatisfactory; they’re recommendations rather than failures.

Main service fuse, cutout and smart meter on the incoming supply
Main service fuse, cutout and smart meter on the incoming supply

Why Gillingham property owners book CJA Electrical

CJA Electrical is based in Rochester and covers commercial work across the whole of Medway from there. Gillingham sits within the 10-minute working radius — close enough that scheduling around your trading hours and getting back for remedial work is a non-issue. The work is done by someone qualified to City & Guilds 2391 (Inspection & Testing) and 2382 (18th Edition Wiring Regulations), using calibrated test equipment, with reports produced in the standard BS 7671 format your insurer and managing agent recognise. No subcontracting — the person on site is the person signing the certificate.

How the work runs

Step one is a scoping call — usually 10 minutes — to establish the size and complexity of the installation. We’ll ask about the distribution board count, circuit count, three-phase vs single-phase, and any specialist equipment. From that we put a fixed-price quote together, usually within a working day. Step two is the actual testing visit, scheduled to fit around your operations. Most commercial EICRs in Gillingham take half a day to two days on site, depending on the installation size. We can phase the work across multiple visits if the premises can’t sustain a single block of testing. Step three is the report — a PDF within 48 hours of testing completing, with the BS 7671 standard format and all observations coded. If the report is unsatisfactory, step four is a separate remedial quote so you can plan the work to bring the installation back to compliance.

What affects the price

The two factors that drive Gillingham commercial EICR pricing are circuit count (more circuits = more testing time) and access (does the building need shutting down, can it be tested in phases, are there specialist areas like server rooms or plant rooms that need careful handling). Out-of-hours testing carries a small premium reflecting the late-evening or weekend working. Premises with single distribution boards and good access — most small offices and retail units — are quoted as a fixed price. Larger premises with multiple boards or specialist equipment get a capped quote based on a brief pre-visit scope.

FAQs

What happens if the report comes back unsatisfactory?

Unsatisfactory just means the inspection has flagged C1 or C2 observations — items that need putting right to bring the installation back to compliance. The report lists each item, and CJA Electrical can quote separately for the remedial work. Once the remedials are done, the affected circuits are re-tested and a fresh, satisfactory certificate is issued.

Will the testing damage anything?

No. The tests are non-destructive — insulation resistance and earth fault loop are low-current measurements that don’t stress the installation. The most disruptive part is the brief power cuts during dead testing, which is why we schedule around operations. We do power-down sensitive equipment (servers, control systems) properly before testing the circuits that feed them, and we coordinate with you on anything that can’t be cleanly isolated.

Do you handle three-phase installations?

Yes. Three-phase is normal on commercial Gillingham premises with higher load — workshops, larger offices with mechanical plant, industrial units. Test equipment, methodology, and reporting formats are the same as single-phase but with phase-specific readings recorded on the schedule.

What documentation do I get at the end?

The Electrical Installation Condition Report itself (front page with verdict, schedule of inspections, schedule of test results, list of observations) as a single PDF. We can split it into board-specific certificates if you need separate documents for individual tenants in a multi-tenanted building. The PDF is what your insurer, Medway Council, and any future buyer’s surveyor will expect to see.

How often does a commercial EICR need doing?

IET Guidance Note 3 is the reference. Five years is standard for offices, retail, and most small commercial in Gillingham. Three years for industrial, educational, and most workshop premises. One year for higher-risk environments — cinemas, swimming pools, places of public assembly. The duty-holder can shorten these intervals based on risk assessment, and most insurers require evidence the building is on cycle.

Related services in Gillingham

Commercial EICR in nearby towns

Frequently asked questions

What happens if the report comes back unsatisfactory?

Unsatisfactory just means the inspection has flagged C1 or C2 observations — items that need putting right to bring the installation back to compliance. The report lists each item, and CJA Electrical can quote separately for the remedial work. Once the remedials are done, the affected circuits are re-tested and a fresh, satisfactory certificate is issued.

Will the testing damage anything?

No. The tests are non-destructive — insulation resistance and earth fault loop are low-current measurements that don't stress the installation. The most disruptive part is the brief power cuts during dead testing, which is why we schedule around operations. We do power-down sensitive equipment (servers, control systems) properly before testing the circuits that feed them, and we coordinate with you on anything that can't be cleanly isolated.

Do you handle three-phase installations?

Yes. Three-phase is normal on commercial Gillingham premises with higher load — workshops, larger offices with mechanical plant, industrial units. Test equipment, methodology, and reporting formats are the same as single-phase but with phase-specific readings recorded on the schedule.

What documentation do I get at the end?

The Electrical Installation Condition Report itself (front page with verdict, schedule of inspections, schedule of test results, list of observations) as a single PDF. We can split it into board-specific certificates if you need separate documents for individual tenants in a multi-tenanted building. The PDF is what your insurer, Medway Council, and any future buyer's surveyor will expect to see.

How often does a commercial EICR need doing?

IET Guidance Note 3 is the reference. Five years is standard for offices, retail, and most small commercial in Gillingham. Three years for industrial, educational, and most workshop premises. One year for higher-risk environments — cinemas, swimming pools, places of public assembly. The duty-holder can shorten these intervals based on risk assessment, and most insurers require evidence the building is on cycle.

Get a quote

Send a quick message and you'll get a same-day reply during working hours. Skip straight to phone or WhatsApp if you prefer.

EICR detail (helps with the quote)

Or skip the form: Call 07598 216512 WhatsApp info@cjaelectrical.co.uk