Office trunking and twin sockets in a commercial fit-out tested by CJA Electrical

For Medway business owners, building managers, and commercial landlords, the EICR is the piece of paper that closes the loop on the Electricity at Work Regulations 1989. CJA Electrical does the inspection, the test schedule, and (separately, if needed) the remedial work to clear observations. Most Chatham commercial jobs are scheduled outside trading hours so the testing doesn’t disrupt the business.

What Commercial EICR actually is

A commercial EICR is a periodic inspection and test of the fixed wiring in a commercial premises — the distribution board, sub-circuits, sockets, lighting, and fixed equipment connections. It’s the same fundamental process as a domestic EICR, but typically covers larger installations, three-phase supplies, and the kind of building services (emergency lighting interface, fire alarm interface, plant equipment) that don’t appear in residential. The output is a written report against BS 7671 with observation codes (C1, C2, C3, FI) on anything that doesn’t meet the regulations, plus a schedule of test results documenting what was actually measured. The duty-holder uses the report to plan remedial work and demonstrate compliance.

When you need Commercial EICR in Chatham

Frequency is set by IET Guidance Note 3 based on the building’s use, the environment, and the population at risk. Five years is the starting point for offices, small retail, and light commercial in Chatham. Three years for premises with significant equipment loading (industrial, workshops, server rooms, plant rooms). One year for any premises where loss of power presents a serious risk or where the building hosts high public throughput. The duty-holder can shorten these intervals based on a risk assessment but rarely lengthens them. In practice, the most common triggers for a non-scheduled EICR are insurance renewal, change of tenancy, and post-incident investigation after a near-miss or documented fault.

Main service fuse, cutout and smart meter on the incoming supply
Main service fuse, cutout and smart meter on the incoming supply

Standards and what compliance looks like

Fixed wire testing is governed by BS 7671 — the IET Wiring Regulations — which sets the technical requirements for what gets tested and to what tolerances. The legal duty to actually do the testing comes from the Electricity at Work Regulations 1989, specifically Regulation 4(2) (maintenance of electrical systems to prevent danger) and Regulation 16 (employer’s duty to ensure competent persons do the work). The inspection criteria, frequency guidance, and the format of the written report all follow IET Guidance Note 3. Medway Council and the HSE both reference Guidance Note 3 in their compliance expectations for commercial premises.

Testing schedule and remedials

The testing itself splits into dead testing (with the circuit isolated) and live testing (with the supply restored). Dead tests cover continuity of protective conductors, insulation resistance between live and earth, polarity, and ring final continuity on sockets. Live tests cover earth fault loop impedance and RCD operation. Each circuit gets recorded individually on the schedule of test results that accompanies the certificate. On a typical Chatham commercial installation, the testing takes anywhere from half a day for a small office to two or three days for a multi-board industrial unit. We schedule the work around your trading hours — most offices and workshops can be done outside business hours, and retail units are usually best done early morning before opening.

Inside a fully wired domestic consumer unit
Inside a fully wired domestic consumer unit

Why Chatham property owners book CJA Electrical

We work with commercial clients across Chatham the same way we work with domestic clients: same-day quotes, clear communication on what the inspection involves, transparent pricing, and a written report inside 48 hours. The difference on commercial is just the scheduling — most jobs run outside trading hours or in phased blocks during quieter periods. Reports are formatted to the standard BS 7671 template that insurers, managing agents, and HSE inspectors expect. Remedial work — if the report is unsatisfactory — is quoted separately so the duty-holder can plan the budget and prioritise C1 and C2 observations first.

How the work runs

The process from first call to delivered certificate is straightforward. Initial chat (phone or email) to confirm the premises type, circuit count, board count, and access constraints. A quote — fixed price where possible, otherwise capped — covering the testing itself. A scheduled testing visit, typically out-of-hours for retail and during business hours for office. Report supplied as a PDF within 48 hours of testing completing, formatted to BS 7671 with all observations coded. If anything is unsatisfactory, remedial work gets quoted separately so you can decide which observations to clear first. Once the remedials are done, the affected circuits are re-tested and a fresh certificate issued reflecting the post-remedial state of the installation.

What affects the price

The two factors that drive Chatham commercial EICR pricing are circuit count (more circuits = more testing time) and access (does the building need shutting down, can it be tested in phases, are there specialist areas like server rooms or plant rooms that need careful handling). Out-of-hours testing carries a small premium reflecting the late-evening or weekend working. Premises with single distribution boards and good access — most small offices and retail units — are quoted as a fixed price. Larger premises with multiple boards or specialist equipment get a capped quote based on a brief pre-visit scope.

FAQs

What happens if the report comes back unsatisfactory?

Unsatisfactory just means the inspection has flagged C1 or C2 observations — items that need putting right to bring the installation back to compliance. The report lists each item, and CJA Electrical can quote separately for the remedial work. Once the remedials are done, the affected circuits are re-tested and a fresh, satisfactory certificate is issued.

Will the testing damage anything?

No. The tests are non-destructive — insulation resistance and earth fault loop are low-current measurements that don’t stress the installation. The most disruptive part is the brief power cuts during dead testing, which is why we schedule around operations. We do power-down sensitive equipment (servers, control systems) properly before testing the circuits that feed them, and we coordinate with you on anything that can’t be cleanly isolated.

Do you handle three-phase installations?

Yes. Three-phase is normal on commercial Chatham premises with higher load — workshops, larger offices with mechanical plant, industrial units. Test equipment, methodology, and reporting formats are the same as single-phase but with phase-specific readings recorded on the schedule.

What documentation do I get at the end?

The Electrical Installation Condition Report itself (front page with verdict, schedule of inspections, schedule of test results, list of observations) as a single PDF. We can split it into board-specific certificates if you need separate documents for individual tenants in a multi-tenanted building. The PDF is what your insurer, Medway Council, and any future buyer’s surveyor will expect to see.

How often does a commercial EICR need doing?

IET Guidance Note 3 is the reference. Five years is standard for offices, retail, and most small commercial in Chatham. Three years for industrial, educational, and most workshop premises. One year for higher-risk environments — cinemas, swimming pools, places of public assembly. The duty-holder can shorten these intervals based on risk assessment, and most insurers require evidence the building is on cycle.

What law requires a commercial EICR?

The Electricity at Work Regulations 1989. Regulation 4(2) makes the duty-holder responsible for keeping the installation safe and maintained, and Regulation 16 makes the employer responsible for ensuring competent persons do the testing. The EICR is the standard documentary evidence of compliance with both. Insurers commonly require it as a condition of policy.

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Frequently asked questions

What happens if the report comes back unsatisfactory?

Unsatisfactory just means the inspection has flagged C1 or C2 observations — items that need putting right to bring the installation back to compliance. The report lists each item, and CJA Electrical can quote separately for the remedial work. Once the remedials are done, the affected circuits are re-tested and a fresh, satisfactory certificate is issued.

Will the testing damage anything?

No. The tests are non-destructive — insulation resistance and earth fault loop are low-current measurements that don't stress the installation. The most disruptive part is the brief power cuts during dead testing, which is why we schedule around operations. We do power-down sensitive equipment (servers, control systems) properly before testing the circuits that feed them, and we coordinate with you on anything that can't be cleanly isolated.

Do you handle three-phase installations?

Yes. Three-phase is normal on commercial Chatham premises with higher load — workshops, larger offices with mechanical plant, industrial units. Test equipment, methodology, and reporting formats are the same as single-phase but with phase-specific readings recorded on the schedule.

What documentation do I get at the end?

The Electrical Installation Condition Report itself (front page with verdict, schedule of inspections, schedule of test results, list of observations) as a single PDF. We can split it into board-specific certificates if you need separate documents for individual tenants in a multi-tenanted building. The PDF is what your insurer, Medway Council, and any future buyer's surveyor will expect to see.

How often does a commercial EICR need doing?

IET Guidance Note 3 is the reference. Five years is standard for offices, retail, and most small commercial in Chatham. Three years for industrial, educational, and most workshop premises. One year for higher-risk environments — cinemas, swimming pools, places of public assembly. The duty-holder can shorten these intervals based on risk assessment, and most insurers require evidence the building is on cycle.

What law requires a commercial EICR?

The Electricity at Work Regulations 1989. Regulation 4(2) makes the duty-holder responsible for keeping the installation safe and maintained, and Regulation 16 makes the employer responsible for ensuring competent persons do the testing. The EICR is the standard documentary evidence of compliance with both. Insurers commonly require it as a condition of policy.

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